How to Sell on OnePlace: A Step-by-Step Seller Guide for Pakistan (2026)

Many shop owners think that to sell on OnePlace you need a registered company, an NTN and a dollar card. You need none of them. An individual with a WhatsApp number can open a OnePlace store in minutes, and anyone with a valid CNIC can apply to list on the marketplace as well.

• The two ways to join, and which one suits a new seller
• The documents, package prices and 10% marketplace commission, with a worked example
• What sells on OnePlace today and what you are not allowed to list
• How orders, Cash on Delivery, couriers, returns and weekly payouts work
• Practical ways to bring your first buyers

What Is OnePlace, and Who Built It?

OnePlace is a Pakistani platform that gives you two things in one account. You get your own store website, similar to Shopify, and you can also list the same products on the shared marketplace at oneplace.com.pk, similar to a big shopping app. Products, stock, orders and couriers are managed from one seller dashboard.

A quick disclosure: OnePlace was built by PSTA trainer Umar Qureshi, as described on his profile page. We have kept this guide factual. Every price, fee and rule below comes from OnePlace's public seller pages, linked in each section, so you can check them yourself before you pay anything.

If you already sell on another marketplace, compare this guide with our walkthrough on how to sell on Daraz. Many sellers run both.

Store Only or Store + Marketplace: Which Should You Choose?

The OnePlace Seller Center offers two ways to join. Both are free to apply for, and both get the same packages, themes, COD tools and couriers. The difference is where your products appear and what you must submit.

Choose store only if you want an online store in Pakistan for buyers you already have on Facebook, Instagram or WhatsApp. Choose it too if you simply need a proper website with checkout. Choose store + marketplace if you want new buyers to find you through OnePlace search and categories without paying for ads.

Documents and Details to Keep Ready

For store only, keep your phone nearby so you can read the WhatsApp code. For the marketplace option, the OnePlace seller FAQ and the How It Works page list these items:

• Your full name as written on your CNIC, plus email and mobile or WhatsApp number
• Store or brand name, what you sell, business type, pickup address, city and postal code
• CNIC number with clear photos of the front and back (JPG, PNG or WEBP, up to 5 MB each)
• Bank name and IBAN of the account that will receive marketplace payouts
• One address proof: a bank statement or cheque, or a gas or electricity bill (PDF or photo, up to 5 MB)

An NTN is optional, and you do not need a registered company. Individuals and sole proprietors are welcome. Under the OnePlace Seller Terms, you must be at least 18, and payouts must go to a bank account or mobile wallet in your own or your business's name.

The form saves nothing until you submit, so gather every file first and finish in one sitting. OnePlace says it takes about 5 minutes.

How to Sell on OnePlace: Open Your OnePlace Seller Account in 6 Steps

Here is the full path to sell on OnePlace, from sign-up to your first live product. It follows the order shown in the Seller Center.

1. Open the Apply page. Go to sellercenter.oneplace.com.pk and choose "Store only" or "Store + marketplace."
2. Fill in the form. Store only asks for basic contact details. The marketplace option also asks for your CNIC, IBAN and address proof.
3. Verify. Store only: paste the 6-digit WhatsApp code and your store opens at once. Marketplace: you get a confirmation email, then an email with a link to set your password once the team approves you.
4. Pick a package and pay. Choose Starter, Growth, Pro or Mega. Pay by bank transfer, Raast, JazzCash or Easypaisa, then upload the receipt. The package starts when the payment is confirmed.
5. Set up your store. Pick a theme (Classic, Aurora or Bazaar), add your logo and banners, write your return policy and set delivery charges so buyers see them at checkout.
6. Add products and connect a courier. Add products by hand or import them from Shopify or a CSV file. Products show on your store at once. Marketplace listings appear after a quick review.

Once your OnePlace seller account is active, your free store address looks like yourname.oneplace.com.pk. On Growth and higher packages you can connect your own .com or .pk domain.

How Much Does It Cost to Sell on OnePlace?

Applying is free. To sell on OnePlace after approval, you pay for a monthly or yearly package. These are the prices listed on the OnePlace packages page at the time of writing:

New sellers pay Rs. 1 for their very first month on monthly billing. From month two, the normal price applies. The offer is limited to one per seller, and the Seller Terms say it is not refundable. Yearly billing costs the price of 10 months for 12.

A few points worth knowing before you choose:

• Starter includes Cash on Delivery, bank transfer, WhatsApp order confirmation, a COD blocklist, courier booking and up to 3 active discounts.
• JazzCash, Easypaisa and Raast checkout, a custom domain, ad pixels, abandoned cart reminders and an AI COD risk check start on Growth.
• A renewal invoice is created 5 days before your period ends. If it is unpaid, you get a 3-day grace period, then your store stops taking new orders until you renew. Your store and products are not deleted.
• You can upgrade or downgrade from Billing in your dashboard. OnePlace promises at least 30 days' notice before raising the price of a package you are on.

Start on Starter unless you already know you need Growth tools. You can move up later, and unused days are credited when you upgrade.

How Does OnePlace Commission and Payout Work?

The OnePlace fees page separates two kinds of orders. Treat them differently in your pricing, because OnePlace commission only applies to one of them.

Orders on Your Own Store

There is no OnePlace commission on these orders. Buyers pay you directly, through Cash on Delivery collected by your own courier account, or through your bank, JazzCash or Easypaisa merchant account. OnePlace does not hold this money. Payment providers charge their own merchant fees.

Orders From the OnePlace Marketplace

OnePlace takes a 10% commission, charged only when the order is delivered. There is no listing fee. Some categories can have a different rate, which your dashboard shows before you list. No commission is kept on amounts refunded to buyers.

Here is a simple worked example. Say a buyer orders a Rs. 3,000 lawn suit through oneplace.com.pk and it is delivered. OnePlace keeps Rs. 300 as commission, and Rs. 2,700 is added to your balance. Courier charges are a separate matter between you and your courier, and OnePlace adds no fee to them.

That Rs. 2,700 becomes available 7 days after delivery. Available balances are paid every Monday to your bank account, JazzCash or Easypaisa. Balances under Rs. 1,000 roll over to the next week, and nothing is lost. If you change your payout account, payouts pause for 48 hours as a safety check.

Build the 10% into your marketplace price from the start. If your margin on an item is only 12%, a marketplace sale will barely cover your packaging and courier costs.

What Should You Sell on OnePlace?

Deciding what to sell online in Pakistan is the question new sellers ask most. The honest answer is to sell something you understand, can source reliably and can describe accurately.

Categories Already Selling on the Marketplace

When we browsed oneplace.com.pk while writing this guide, live listings covered women's fashion such as unstitched lawn, linen and khaddar suits, handbags and totes, men's leather shoes and loafers, health and beauty items such as skincare bundles, hair oil and makeup sets, and electronics such as wireless earbuds, car chargers, phone holders and a mini UPS for Wi-Fi routers. OnePlace's demo stores also show home décor, menswear and footwear shops.

That mix tells you something useful. The marketplace is young, so there are open gaps in categories like kitchenware, kids' items, stationery and local crafts. A seller who arrives early in a thin category faces less competition.

How to Choose Your First Products

1. Start with what you can touch. Stock you hold, or a supplier you have visited, is safer than items you have never seen.
2. Check the margin after 10%. Subtract commission, packing and your courier rate. Keep the items that still leave a healthy profit.
3. Prefer light, sturdy items. They cost less to ship and break less in transit, which means fewer returns.
4. Avoid size confusion at first. If you sell clothes or shoes, add a size chart. OnePlace includes a size chart app on every package.
5. Start small. Five to 10 well-listed products teach you more than 50 rushed ones.

If you are thinking of selling without holding stock, read our comparison of dropshipping in Pakistan with local and international suppliers first. OnePlace's terms say you may only list items you have in stock or can ship within your stated processing time.

Items You Cannot Sell

The Seller Terms list banned items. These include weapons, ammunition and fireworks; drugs, alcohol and medicines that need a prescription or a DRAP licence you do not have; counterfeit or "first copy" branded goods and stolen goods; adult products; government documents, IDs and uniforms; protected wildlife and live animals; hazardous chemicals and recalled products; and hacked accounts, unofficial software keys and personal data. Selling them can lead to immediate removal, suspension and a report to the authorities.

Writing Listings Buyers Trust

On a young marketplace, many products still show "No reviews." Your listing has to do the convincing. The Seller Terms set the minimum, and good sellers go further.

• Use real photos. Use your own photos, or ones you have the right to use. Show the item from several angles and in daylight.
• State the full price in rupees. No hidden charges. Delivery charges must be set in your store settings so buyers see them at checkout.
• Describe honestly. Give correct sizes, materials, condition and what is in the box. A lawn suit listing should say whether it is stitched or unstitched, the fabric, and the piece count.
• Write a clear title. Put the product type first, then the key detail, for example "3-Piece Unstitched Linen Suit, Digital Print."
• Do not copy. Copying other sellers' listings, using other brands' names or logos without permission, and posting fake reviews all break the rules.

Marketplace listings may need approval before they appear, and OnePlace may move a product to a better category or hide one that breaks the rules.

Handling Orders: Cash on Delivery, Couriers and Returns

Cash on Delivery works on every OnePlace package, and it is also where fake orders and refused parcels cost sellers money. OnePlace builds three protections into every package. Buyers confirm or cancel a COD order from a WhatsApp link, in Roman Urdu by default, and you can hold shipping until they confirm. A COD blocklist and a shared fraud network flag risky buyers before you ship. Growth and higher add an AI risk check on each COD order.

For a deeper look at stopping refused parcels, our COD returns guide for Pakistani stores goes into more detail.

Booking a Courier

You connect your own courier account once. From the dashboard you can book PostEx, Leopards, TCS, Trax (Sonic) and M&P, print labels and track parcels automatically. For BlueEx, Call Courier, Rider, Swyft, Pakistan Post and DHL, you book on the courier's own portal and add the tracking number, and buyers still get a tracking link. According to the OnePlace shipping policy, sellers usually hand over orders within 1 to 2 working days of confirmation.

Your Order Duties

1. Confirm, pack and hand over each order within your stated processing time.
2. Pack safely, include everything listed, and print the correct COD amount on the label.
3. Add a real tracking number. Fake tracking numbers count as fraud.
4. Cancel promptly, and tell the buyer, if you cannot fulfil an order.
5. Reply to buyer messages within 2 working days.

Returns and Refunds

Under section 8 of the OnePlace return and refund policy, every seller must show a clear return policy and replace or refund items that are wrong, damaged, faulty, fake or missing, including the return delivery for them. You must reply to a return request within 2 working days and pay refunds within 7 working days of receiving the item. For marketplace orders, refunds come out of your OnePlace balance, and OnePlace may decide a dispute after hearing both sides.

Stores with high cancellation, late-shipping or return rates may get less marketplace visibility. Good service is part of your ranking.

Five Ways to Bring Buyers to Your OnePlace Store

Opening a store is the easy part. To sell on OnePlace week after week, you need a steady flow of buyers. These are the main ways OnePlace sellers can get orders, using features listed on the Seller Center.

1. The marketplace itself. Approved sellers' products appear in OnePlace search and categories, so shoppers can find you without ads.
2. Your store link on social media. Share yourname.oneplace.com.pk in your Instagram bio, Facebook page and WhatsApp status.
3. WhatsApp and phone orders. Every package lets you enter WhatsApp and phone orders in the dashboard, so they get the same confirmation, courier booking and invoice as website orders.
4. Paid ads with tracking. On Growth and higher you can paste your Meta, TikTok and Google pixel IDs. Our Meta Pixel setup guide and click-to-WhatsApp ads walkthrough show how to run these campaigns well.
5. Bringing back past visitors. Growth adds abandoned cart reminders, back-in-stock alerts and review requests that run on their own.

Already selling on Shopify or WooCommerce? You can import your catalogue from a Shopify store link or a Shopify or WooCommerce CSV. Our Shopify vs WooCommerce comparison covers the cost side if you are still deciding where to build.

One last rule on money matters: OnePlace's terms make you responsible for your own taxes and registrations. Our tax return checklist is a useful starting point for online income.

Learning to Run an Online Store at PSTA

A platform gives you tools. Turning them into steady orders, whether you sell on OnePlace, Daraz or your own site, needs a few learned skills: finding products, sourcing them, pricing, photography, advertising and shipping. At PSTA these are taught in the E-Commerce Course, which runs for 12 weeks at beginner level, online or on our Abbottabad campus.

The nine modules move from choosing a business model and researching products to sourcing, store building, dropshipping, Facebook and Google advertising, and finally payments, logistics and brand building. The course page says you finish with a working online store and a sourced product, and the same thinking carries over to a OnePlace shop. Questions about whether it suits you can go to the WhatsApp button on that page.

Your First Task: Price One Product Before You Apply

Before you apply to sell on OnePlace, pick one product you already have. Write down its cost, your packing cost, your courier rate and the 10% marketplace commission. If the final selling price still looks fair to a buyer and leaves you a profit, you have found your first listing. Then open your store, take five clear photos in daylight and publish it. Your second product will take half the time.